Leadership and CommitmentPolycom's conferencing and IP telephony solutions and products enable service providers to offer innovative, compelling, and profitable solutions to enterprises as well as specific industry segments. We strengthen Polycom's legacy of creating value-add solutions by offering our customers new innovations such as UltimateHD, telepresence, immersive telepresence, and carrier-grade next generation audio conferencing and voice applications. Polycom prides itself on being a trusted partner, understanding and supporting business objectives that are critical to service providers.
Polycom's service provider solutions range from CPE (customer premise equipment) products, such as phones and video endpoints, to hosted multi-point audio and video solutions for either managed or hosted environments. Many of Polycom's service provider customers are also valued channel partners.
Top conferencing service providers around the world rely on Polycom products and solutions to run their reliable, scalable, and unique services. Our partners are realizing the benefits of accelerated service deployments and increased service revenues, while reducing operating expenses and deployment costs.
Polycom Global Services offers Polycom’s unsurpassed expertise in voice, video, and data communications to help you ensure that your comprehensive collaboration solution works when you need it. Our Elite Service is designed with Service Providers in mind so you can maximize uptime and provide the highest level of global support for your entire collaboration environment —from dedicated Polycom resources to 24x7 technical support. In addition, custom professional services are also available, should you need additional assistance.
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Managed or Hosted Solutions
Conferencing and IP telephony solutions can be customer premise-based and managed by the service provider, or hosted completely by the service provider. Polycom’s offerings leverage the service provider's skills and services in areas such as design, implementation, configuration, maintenance, monitoring, network access, and routing while enabling enterprise-class, medium, and small organizations to focus on their core business.
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Media Servers and Conferencing Applications
Polycom IP media servers and conferencing applications support mission-critical service provider requirements for availability, scale, and reliability. Our SIP-based IP media servers operate in conjunction with industry-leading applications, such as Polycom® ReadiVoice®, to enable the creation of custom, differentiated services for conferencing and collaboration, that deliver a greater competitive advantage.
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Voice Solutions
Customers often come to service providers seeking a hosted solution because they want robust communication capabilities at a small business price. These businesses can interact more professionally with their customers and better compete with larger businesses by leveraging advanced communications options from Polycom.
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Telepresence Solutions
With the Polycom RealPresence™ Experience High Definition (RPX™ HD) telepresence solution, Polycom offers unprecedented high-definition video in a cinematic view with extraordinary StereoSurround™ audio and high-resolution content in a truly immersive environment. The RPX HD solution links sites across the globe and provides the ultimate meeting experience for anyone in any organization.
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Video Solutions
Polycom video products deliver powerful, high-definition visual communication solutions for desktops, group meeting rooms, lecture halls, and immersive environments.
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Global Services
Whether they rely on a managed or hosted solution, your customers expect excellence in the performance of your services. Polycom Global Services offers you unsurpassed expertise in voice, video, and data communications to help you ensure the integrity of your conferencing environment. Service providers benefit from the Polycom Support and Professional Services portfolio that assists in the planning, designing, implementation, and management of your conferencing solution.
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Events
As an industry leader, Polycom supports and participates in Conferencing Service Provider events such as Telespan’s Annual Workshop and the Wainhouse CSP Summit. For other events, please see our event calendar http://www.polycom.com/usa/en/company/events/events.html.